Get help to get online

Do you have medical appointments coming up or want to view test results but are struggling to use the NHS app? Then our free drop-in sessions may help.

Our Library Service is holding special free drop-in sessions across the county to help people download and use the app during Get Online Week (19 to 25 October).

If you know someone who would benefit from any of these sessions, please let them know.

Visit www.westsussex.gov.uk/getonline for more information.

Today in the UK, it’s reported that only 1 in 3 adults are described as comfortably online.

In West Sussex, it’s estimated that:

  • 98,221 people are without a smartphone
  • 131,422 are without a laptop
  • 14% are without the essential digital skills for work
  • 5% of adults are not online

Across the county, many residents still face barriers to accessing digital services – whether due to lack of skills, confidence, or connectivity. Those on low income, disabled people and older people are often more affected.

Please note that people who come to a session for support with downloading the NHS app must bring photo ID, and their NHS number if they have it.

Below is a list of drop-in sessions where residents can get help to download and use the NHS app.

Sessions will be taking place at the following libraries:

Monday 19 October
Willowhale Pryors Lane, Rose Green, Bognor, PO21 4JF   10am – 12 noon
Burgess Hill 15-19 The Martlets, RH15 9NN                               10am – 12 noon
Billingshurst Mill Lane, RH14 9JZ                                                      10am – 12 noon
Broadfield 46 Broadfield Barton, RH11 9BA                               10am – 12 noon
Rustington Claigmar Road, BN16 2NL                                          11am – 1pm
East Preston The Street, BN16 1JJ                                                    2pm – 4pm
Lancing Penstone Park, BN15 9DL                                                  2pm – 4pm
Crawley Southgate Avenue, RH10 6HG                                        2pm – 4pm                            

Tuesday 20 October
East Grinstead 32-40 West Street, RH19 4SR                          10am – 12 noon
Midhurst The Grange, Bepton Road, GU29 9HD                     10am – 12 noon
Ferring The Street, BN12 5HL                                                              10am – 12 noon
Selsey School Lane, PO20 9EH                                                          2pm – 4pm
Goring Mulberry Lane, BN12 4NR                                                     2pm – 4pm                            

Wednesday 21 October
Horsham Lower Tanbridge Way, RH12 1PJ                                  10am – 12 noon
Shoreham St Marys Road, BN43 5ZA                                             10am – 12 noon
Haywards Heath 34 Boltro Road, RH16 1BN                             2pm – 4pm
Witterings Oakfield Avenue, East Wittering, PO20 8BT       2pm – 4pm                            

Thursday 22 October
Findon Lime Tree Avenue, Findon Valley, BN14 0DH            10am – 12 noon
Littlehampton Maltravers Road, BN17 5NA                               10am – 12 noon
Henfield Off High Street, BN5 9HN                                                  10am – 12 noon
Steyning Church Street, BN44 3YB                                                  2pm – 4pm
Worthing Richmond Road, BN11 1HD                                           2pm – 4pm
Hurstpierpoint Trinity Road, BN6 9UY                                           2pm – 4pm                        

Friday 23 October         
Southwater Beeson House, 26 Lintot Square, RH13 9LA  10am – 12 noon
Arundel Surrey Street, BN18 9DT                                                      10am – 12 noon
Hassocks 9 Ewart Close, BN6 8FJ                                                    2pm – 4pm                        

Monday 26 October
Southwick Southdown Road, BN42 4FT                                       10am – 12 noon